Thank you for shopping with Peter Andrews.
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- White glove delivery on specified items includes: Setup in room of your choice, clean up and removal of all packing materials. Free white glove delivery is available to Nassau, Suffolk, Queens, Brooklyn and Manhattan. An additional $75 charge applies to areas up to 90 miles out side of Manattan. We will contact you within 24 hours to schedule a delivery date.
- Multiple items within the same order may ship from different warehouses so you may receive more than one shipping confirmation depending on your order.
Please note that the delivery companies do NOT deliver on the weekend, so all deliveries will be made Monday through Friday. For items requiring a freight delivery (all furniture) we will contact you in advance to schedule the delivery. Most small gift or accessory items will be delivered via UPS, and will be left at the door. For furniture deliveries there is a $25 per flight of stairs per item to be paid to freight service. - Privacy & Security
- We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.
- Returns & Replacements
- Sorry, no refunds, no cancellations or credits on any sales. We will replace any damaged merchandise. All orders must be paid in full when the furniture is received at Peter Andrews Online.
- Ordering
- Please double check your order to ensure that it is accurate.
Call us at 1-800-266-0971immediately if there is a problem. Most of our items ship within 1 to 3 business days, so we need to know as soon as possible if there is a mistake. Once an order ships, it can not be canceled and must be returned at your expense. - Payment, Pricing & Promotions
- You can sign up for pricing promotions, when available.
- Viewing Orders
- Login to view your order information.
- Updating Account Information:
- Peter Andrews Online Customer Service
160 Smith St. Farmingdale , NY 11735
1-800-266-0971
contact@peterandrews.com
